Terms and Conditions

• Bookings made within 1 month of arrival require full payment upon confirmation. This payment is non-refundable and non-transferable.
• Bookings made more than 1 month prior to arrival require a 50% non-refundable deposit to secure the reservation.
• A booking is confirmed only once payment has been received and a confirmation email has been issued.
• Final payment is due 1 month prior to arrival. The balance due on your reservation will be automatically charged to the credit card on file 30 days before the scheduled check-in date.
• Rates are subject to change without notice until a booking is confirmed.
• Events, retreats, and group bookings follow separate terms. Please contact events@uluwaturetreats.com
• Photographs, amplified music, live entertainment, drones, and pets are not permitted unless approved by management.
• Check-in is 3:00 PM, and check-out is 11:00 AM.
• The credit card on file will be retained throughout your stay to cover any incidentals. Any outstanding charges incurred during the stay — including but not limited to minibar, dining, activities, or damages — will be automatically charged to the card on file upon check-out.

• All cancellations must be submitted in writing.
• All payments are non-refundable.
• Cancellations made more than 1 month before arrival may postpone their stay to a future date within 1 year, subject to availability and updated rates.
• Cancellations made within 1 month of arrival or no-shows will result in full forfeiture of all payments.

• Payments may be made via bank transfer, credit card, or PayPal.
• PayPal transactions incur a 6% processing fee.
• Credit card payments for events, groups, and retreats incur a 5% processing fee.
• All banking and processing fees are the responsibility of the guest.
• Please contact Reservations to verify payment information if needed.

• Natural Environment & Terrain Acknowledgement:
  The resort is located in a natural cliffside environment with varying terrain, steps, pathways, and natural features. Guests understand they must exercise caution when moving around the property, especially at night, during rain, or when near edges, pathways, or stairs.
• Health & Wellness Disclaimer:
  Guests are responsible for ensuring they are medically fit to travel and participate in activities such as surfing, swimming, cliff walking, and outdoor excursions. The resort is not responsible for health conditions arising from environmental factors, climate, or pre-existing conditions.
• Food Safety:
  All food and beverages at Uluwatu Surf Villas are prepared in accordance with internationally recognized hygiene and safety standards. While rigorous precautions are taken, food that is very fresh must be stored, we take great care to ensure proper food handling, storage, and preparation throughout our kitchens.
• Indemnity Clause:
  Guests agree to indemnify and hold harmless the resort from claims arising from their own actions, behavior, or failure to follow safety guidelines.

Uluwatu Surf Villas does not accept responsibility for loss, theft, or damage to personal belongings, valuables, or money. Guests are encouraged to secure their belongings in the in-room safe.

All guests are strongly encouraged to obtain comprehensive international travel insurance before arrival. Insurance should cover medical treatment, evacuation, trip interruption, lost belongings, and accidental injury. Uluwatu Surf Villas is not responsible for costs or losses that could reasonably be covered by adequate travel insurance.